My husband and I flew Spirit Airlines once. The delays and the nickel-and-diming caused us to vow: Never again. And we’ve kept that vow, not just for Spirit but for Frontier and other low-cost, no-service companies and their flying misery machines.
On Sunday, a riot broke out at Hollywood-Fort Lauderdale Airport after nine or more flights were canceled. Apple News “the airline blames a pilot slowdown and is suing pilot the union, alleging that they have been deliberately stalling flights as retaliation over contract disputes. According to the lawsuit, Spirit had canceled 81 flights in one day across the country and approximately 300 over the past week. People tweeted videos of the massive crowd surrounding the counter, some showing the escalation of the mass argument from verbal to physical when authorities stepped in.”
Low-fare carrier to start service in mid-September.
Norwegian Airlines announced is adding low-fare non-stop transatlantic flights from Denver International Airport and one from Seattle-Tacoma International Airport to London’s Gatwick Airport. Denver eastbound service begins on September 16 with flights on Tuesdays and Saturdays. There are plans to increase to three weekly flights in November.
The carrier is also debuting from Seattle-London service on September 17 with flights on Mondays, Wednesday, Fridays and Sundays. With these new routes, Norwegian serves from 13 U.S. cities with a total of 48 non-stop routes to Europe, both seasonal and year-round. According to reports, Paris is next.
The very low inaugural fare is attributed to increasing transatlantic competition. Air France and British Airways have indicated plans for low-cost international flights. Stay tuned.
The first run of the world’s longest commercial flight — Qatar Airways’ 9,032-miler from Doha to Auckland — has been completed. Flight QR920 landed ive minutes ahead of schedule after a daunting 16-hour, 23-minute flight across 10 time zones — longer than the entire “Lord of the Rings” and “The Hobbit” trilogies that were filmed in New Zealand, the airline noted the airline. Bring on the compression socks.
Four pilots and 15 cabin crew members were aboard. The latter served 1,100 cups of tea and coffee, 2,000 cold drinks and 1,036 meals during the flight. I hope to food on Qatar is decent and the seats not too uncomfortable. In keeping with international tradition to welcome inaugural flights, the Auckland airport rescue service showered the plane with water cannons on arrival.
The Qatar flight replaces Emirates’ 8,824-mile flight from Dubai to Auckland in the record books. Last year, I flew for 14 or more hours from Los Angeles to Shanghai. I watched four movies, read some and napped a little. By that measure, Qatar Airways’ new flight would be good for five movies.
A 5-foot serpent recently descended from the overhead compartment during Aeromexico Flight 230 from Torreon to Mexico City and slithered down the side of the plane before falling onto (hopefully unoccupied) seats.
According to Mexican newspaper El Debate, “flight attendants quickly notified the pilot who immediately began organizing an emergency landing,” adding that…
“A professor at Universidad Politécnica de la Región Laguna, a university in Coahuila, Mexico, captured video of the incident.
He Tweeted in Spanish: ‘The flying snake. A unique experience on a flight from Torreon, Mexico, flight 231 of Aeromexico. That being so … priority landing.’ He later added that Mexico City’s animal control division boarded the plane to secure the ‘unexpected traveler.'”
The airline reportedly is are working to determine how the snake found its way into the cabin in the first place, and how a similar incident can be prevented in the future. I certainly hope so
Meet Lufthansa’s ‘Dirndlcrew’ on select fall flights.
This is the 10th anniversary of Lufthansa’s Dirndlcrew, which, since 2006, has flown to some 20 destinations on four continents. Two days prior to the beginning of this year’s Munich Oktoberfest, two cabin crews take-off in Angermaier attire — first on flights from Munich to Toronto and from Munich to Washington, DC., and then to destinations including Shanghai and Hong Kong on September 20, Denver on October 2 and Boston on October 3.
At the beginning and the end of the Munich Oktoberfest, a crew from Lufthansa CityLine swaps regular uniform for the distinctive Dirndl on Belgrade, Birmingham, Cluj, Nice, Olbia and flights. During Oktoberfest, Lufthansa passenger service employees at Munich airport also wear this endearing national costume. Since Denver celebrates its own Oktoberfest, I’m glad that the Dirndlcrew is assigned the MCH-DEN route early next month.
This is rich. In an effort to lighten its workload, Britain’s Civil Aviation Authority (CAA) wants to shift some passenger complaints to Alternative Dispute Resolutions”(ADRs). There are three, and oddly, two of them propose to charge an upfront fee £25 that will only be refunded if if the customer’s complaint is deemed “successful.”
The first step in complaining remains to address the airline itself. The second step, in case the problem is not resolved or the airline does not respond, would be to proceed to an ADR, which in theory should avoid an eventual court case. The ADR’s decision would be binding, but it it anything like the way FINRA (Financial Industry Regulatory Authority) handles investor complains in the U.S., it’s usually futile to go that route.
Nineteen airlines have reportedly moved their conflict resolution to an ADR. These include British Airways, easyJet and Thomas Cook Travelers.
With the normalization of U.S. -Cuba relations, airlines are gearing up to start scheduled (i.e., non-charter) service. JetBlue is the first to pull away from the gate with one-way fares from $99 beginning August 1 flying between Fort Lauderdale airport (FLL) in Florida and Cuba’s Santa Clara (SNU) . The carrier has been servicing Cuba with charter flights. If all goes according to plans, Camagüey and Holguín flights are to be added in November, eventually also Havana flights are to begin.
Antarctic Airways trip offerings + new merged carrier.
I learned a lot at last week’s media luncheon focusing on travels in Chile — nothing more interesting than Antarctic Airways. I didn’t know anything about this airline, even though it’s been around in one fashion of another for 35 years. Still, now that I do know, I find it exciting. From a base in Punta Arenas on the tip of the South American continent it flies to King George Island on the tip of the Antarctic Peninsula.
The flight takes roughly two hours, which makes it possible to take a day trip with five hours on the White Continent, as well as an overnight trip or 6-day trip that includes the King George Island overnight. What it excludes, happily for most people, is a two-day crossing of the wickedly rough Drake Passage. King George Island is far enough south so that visitors see lots of penguins, icebergs, seals and seabirds, as well as visits to Villa Estrellas, a year-round civilian settlement. Overnights are at a comfortable “ice camp” on Collins Glacier.
When I checked my E-mail after lunch, I found a message announcing the merger of LAN and TAM into LATAM Airways, a combination that creates South America’s largest air route system. It flies to and within Argentina, Brazil, Chile, Colombia, Ecuador and Peru. US gateways are Los Angeles, Miami, Orlando, New York and Washington, DC. Once again, I wish Denver were on the list.
When we returned from Australia last month, I had the worst jet lag in my own personal travel history. I did my usual: a glass of wine early in the light,classical music on my noise-canceling headphones and an attempt to get back on Mountain Time ASAP. It lasted a day, until my body and mind were stalled somewhere over the Pacific for days.
Enter Airbus Industries. According to Economist reports, researchers from Stanford have developed and Airbus has implemented jet lag treatment involving a series of LED light flashes that are capable of producing an astonishing 16.7 million different shades to try to mimic true sunlight. Traveling east, the cabin lights become brighter at the beginning of the day to trick the body into thinking the day is already well underway. Traveling west, the lights stay brighter later, to mimic a later sunset.
This system is currently only available to five airlines that fly the A350 (Vietnam Airlines, Singapore, TAM Airlines, Qatar Airlines and Finnair). I don’t know which ones (if any) might already have implemented the system or whether it is available in all cabin classes, but it is intriguing.
I’m Australia, where we flew Virgin Australia between Sydney and Tasmania. Nothing at all unusual about the aircraft or the service. Still, in inaugurating service between San Francisco and Denver, its sister airline Virgin America, which a press release describes as “the Bay Area-based airline known for reinventing flying.” Mood lighting in the cabin, above-average food, swivel TV screens, comfortable seats and such are often mentioned.
We fly back to Denver on Monday the 14th, so I am sure to be too jet-lagged to consider attending the festivities at DIA the next day. That means I’m missing out on the chance to be in the same room with Virgin Group Founder Sir Richard Branson, Denver Mayor Michael B. Hancock and other notables and quotables. I’ve never flown Virgin America’s DIA-JFK service, whose schedule seems diabolically designed for bad connections to international flights.
Will, it has a loyal following of flyers for its business-friendly and tech-forward flight experience, including being the first and only U.S. carrier to offer fleetwide WiFi and power outlets at every seat. The Denver area, which has been dubbed “Silicon Mountain” because of its own booming innovative economy, is today the number one most requested destination by the airline’s corporate clients.
Award-winning travel blog. Colorado-based Claire Walter shares travel news and first-hand destination information from around the corner, around the country and around the world.